Our team works in unison with cruise ship representatives, coordinating operation to deliver a smooth journey between land and ship. We have the capacity, excellent knowledge, local contacts in destinations as well as access to resources worldwide that allow us to accommodate any size of operation, from a single ship with specific needs, to multiple liners requiring turnaround in a single day.
MEET & GREET
On behalf of the cruise line companies, we are in direct contact with the guests upon their arrival, delivering a warm “meet & greet” service and providing the necessary assistance.
TRANSFERS
All operational and logistical aspects related to passenger transfers are handled by our expert turnaround team. We take guests to / from ports, airports, hotels and take care of them until they have checked in or are being attended to at a hospitality desk.
CHECK IN
Together with cruise line representatives, our employees perform a flawless operational process while delivering a professional and courteous service.
LUGGAGE HANDLING
We ensure the safe and secure transport of luggage, helping guests and working with cruise line representatives to facilitate an easy and efficient operation.
INFORMATION & RESERVATIONS
We deliver the complete service, going beyond the normal turnaround responsibilities to provide further information or shore excursions and even make restaurant reservations.
